About the product
Course overview
Modern day Secretaries and Personal Assistants must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional secretarial skills. Your executive assistants must be aware of the principles of management, leadership, human behaviour as well as communication skills, in both the written and spoken word with their contacts at all levels. This Global Best Practice Seminar draws on the experience of both manager and support staff the world over to provide your support staff with the skill they need to do their job more effectively.
Benefits of Attending
At the end of the course, you will be able to:
Juggle multiple responsibilities
Learn better ways to think on their feet with powerful techniques
Create win-win solutions that leave everyone feeling positive
Become a strategic partner to your boss
Understand difference team player style for more effective collaboration
Control your time and workload with advanced time-management skills
Course outline
The changing role of the secretary
Office organisation
Business writing skills
Report writing
Managing your work, your subordinates and your boss
Working in teams
Arranging meetings and taking minutes
Event management
Personal effectiveness, time management
Management appreciation
Presentations: theory and preparation
IT tips and tricks
IT: presentations using PowerPoint
Personal communication skills
Introduction to public relations
Introduction to human resource management
Who Should Enrol?
Senior secretaries, executive secretaries and personal assistants to top-level management
Secretaries aiming for promotion to executive positions
Course Structure
Delegates will attend this one week course between 09:30 and 17:00 daily.
Course Fee
Please contact us today for a quote
Modern day Secretaries and Personal Assistants must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional secretarial skills. Your executive assistants must be aware of the principles of management, leadership, human behaviour as well as communication skills, in both the written and spoken word with their contacts at all levels. This Global Best Practice Seminar draws on the experience of both manager and support staff the world over to provide your support staff with the skill they need to do their job more effectively.
Benefits of Attending
At the end of the course, you will be able to:
Juggle multiple responsibilities
Learn better ways to think on their feet with powerful techniques
Create win-win solutions that leave everyone feeling positive
Become a strategic partner to your boss
Understand difference team player style for more effective collaboration
Control your time and workload with advanced time-management skills
Course outline
The changing role of the secretary
Office organisation
Business writing skills
Report writing
Managing your work, your subordinates and your boss
Working in teams
Arranging meetings and taking minutes
Event management
Personal effectiveness, time management
Management appreciation
Presentations: theory and preparation
IT tips and tricks
IT: presentations using PowerPoint
Personal communication skills
Introduction to public relations
Introduction to human resource management
Who Should Enrol?
Senior secretaries, executive secretaries and personal assistants to top-level management
Secretaries aiming for promotion to executive positions
Course Structure
Delegates will attend this one week course between 09:30 and 17:00 daily.
Course Fee
Please contact us today for a quote
Price
Call for Quote - +44(0)20 7147 9989
Contact with supplier