Aramex International Ghana

2.4 5 Reviews
Company name
Aramex International Ghana
Address
Spintex Road, Accra, Ghana, Accra   View map
Phone
+233 303409090
Mobile phone
+233 0248566309
Establishment year 1982
Employees 2001-3000

Reviews

2.4

5 Reviews
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1.0
Urgent response
Hello i believe this will get to the management of Aaramex company here in Ghana....My name is Marianne i live in Washington. I have a package send to your office in New York Springfeld...these package were suppose to get to my family in Ghana but for the past two weeks it has been held for no reason's ...I can kindly have my package send back to me since you guys have cause me such a disappointment...I need an urgent Answer. i wouldn't like to inform the local Police about this Scam.
Reply
1.0
Where is my package
Hello good day, on the 22 of August I receive a call from one of you biker about my my package from ASOS. getting to my house I only received part of my parcel. I asked him why it was so I was told it might have be delivered separately by different biker, I have been waiting for call since 22 and yet no call from any other biker. I just went to check my ASOS account I she. Been told that the 2 parcel was deliver to me of which I only received one. Please I will like to know there where about of my other parcel that was not deliver to me.
Below was the item I received from the biker that day thank God a made from it
Reply
1.0
TERRIBLE TERRIBLE TERRIBLE
My package has been sitting in their facility for the past few days. When viewed with the tracking number the status has remained the same for the past two days. No attempt to deliver or contact me. You can find a few of their telephone numbers online but NO ONE will ever answer. A quick check of other customer reviews online should warn you to this fact before hand though. THEY NEVER ANSWER ANY CALLS NO MATTER HOW MANY TIMES YOU CALL. Try for yourself and see.
Reply
4.0
Nice experience
Good Good service .....I love the fact that I don’t need to bring a tracking number up but am actually linked and assigned with an agent to clear my goods for me ....nice experience....
Reply
5.0
Excellent service...
Excellent service, easy tracking and on time updates
Reply by Genevieve, 4 Jan, 2019
did you pay some money upon delivery?
Reply

Questions & Answers

18
Questions
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Prince Joseph Sackey
Please i want to ship my goods from China to Ghana. I need your warehouse address in China so i can give to the company i am buying in China.
18 Nov, 2019
No answers yet...

Answer
Emmanuel
Aramex is not giving me shipment history... I got shipment history on Wednesday when the package was sent and Thursday I also got the shipment but on Friday and Saturday I didn’t get the shipment history.. why ?
20 Oct, 2019
No answers yet...

Answer
Prince
I have a problem with package tracking number which was delivered last week Saturday till now I've not received any tracking from Aramex .. After USPS delivered the package in Jamaica New York
3 Sep, 2019
No answers yet...

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View all 18 questions

Company Details

Location map Get Directions
Spintex Road, Accra, Ghana, Accra
Description
About Aramex

Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering. In January 1997, Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. After five years of successful trading, Aramex returned to private ownership in February 2002 and continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex) with its shares traded under ARMX. Today, Aramex employs more than 8,600 people in over 310 locations around the globe, and has a strong alliance network providing worldwide presence.

The range of services offered by Aramex includes international and domestic express delivery, freight forwarding, logistics and warehousing, records and information Management solutions, e-business solutions, and online shopping services.

Mission

To be recognized as one of the top five global logistics and transportation companies.

Purpose

To enable and facilitate regional and global trade and commerce.

Global Network

Aramex is a founding member and chairs the Global Distribution Alliance (GDA), which brings together over 40 leading express and logistics providers from around the world, each specializing in their own region and together covering the world with the same, unified quality standards and technology of Aramex. The network has more than 12,000 offices, 33,000 vehicles and 66,000 employees serving alliance customers and attending to their business around the clock in more than 240 countries.

Innovation and Technology

Innovation is deeply ingrained in our corporate culture, and has long been a driving force in the growth of Aramex services. It originally stems from listening to customers and developing new products and services that address market needs. At Aramex, creativity is celebrated and rewarded. Small and big ideas come from all levels of the company to achieve the highest levels of customer satisfaction.

Quality

Improving processes, eliminating bottlenecks and increasing efficiency of daily operations is an ongoing cycle in Aramex. We place high value on maintaining and enhancing quality in every facet of the organization. Therefore we have designed and implemented a quality management system to ensure a consistent level of high standards at all times, and we evaluate these standards regularly and work on technological and process innovations to improve upon them.

The Aramex DQMS (Documented Quality Management System), called InfoHub, complies with the requirements of the international standard of ISO 9001:2008 and includes a set of effective systems that measure customer satisfaction in order to ensure continuous service enhancement.

People

At Aramex, we believe that quality people produce consistently excellent service, and continuously innovate to meet customer needs, which is a cornerstone of our business. Therefore we strive to attract and maintain the best talents, while continuously nurturing and offering them opportunities to achieve and innovate.

Corporate Activism

For Aramex, sustainability is a strategy. Corporate activism then becomes embedded in our business model, and a reflection of how Aramex chooses to exist and operate.
As the first company in the region to report on its sustainable practices, Aramex continues to be accountable for its commitments to all stakeholders. Aramex is keen on continuously practicing its citizenship by being an active partner in development and serving its communities and the environment.

Aramex supports entrepreneurial initiatives, education and youth empowerment, sports and community organizing developing models ( www.ruwwad.net ) as a way to highlight the importance of human capital, citizenship and activism.

Commitment to Security - TAPA

As one of the industry’s key security regulatory agencies, the Transported Asset Protection Association (TAPA) has put in place rigorous guidelines and assessment criteria to ensure that every company meets a specified level of security throughout the supply chain.

Aramex has already received TAPA certifications for facilities in Bahrain, Riyadh, Dammam, Beirut, Amman, Amsterdam, and Jebel Ali Free Zone in Dubai, and is moving towards certifying the rest of its facilities in the network.

The company has also received certification for Authorized Economic Operators (AEO) in the Netherlands and Ireland and is working towards acquiring certification for all European countries it operates from.

Aramex Information Security Policy

Aramex has adopted an information security policy which addresses security issues related to the ownership, integrity and accessibility of information, and in particular, risks associated with the use of computers and networks for storing, transferring and processing information. Aramex has a strong commitment to protecting its critical information assets against unauthorized access and use, theft, modification, destruction and unauthorized disclosure, and regards the protection of information assets as a common responsibility of all staff.

This policy also supports Aramex objectives to comply with the International information security standards.
Working hours
Monday:0800-1900
Tuesday:0800-1900
Wednesday:0800-1900
Thursday:0800-1900
Friday:0800-1900
Saturday:off
Sunday:off

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Last update: February 2017 - View Status

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