Questions & Answers for Dalex Finance (Head Office) - Accra

Please I took a loan of 5000 cedis in may 2023, and I want to repay.a month has been deducted already with the sum of 342.some coins.please how much will I pay.thank you.

Please, I took a loan of Gh3000, 2018. My monthly deduction is Gh137 which started August 2018. I requested for my deduction statement and I still have Gh3606. 72p to clear. Please I am totally confused. I know why I still owe huge sums of money.

I took ghc3800 loan and ghc177 is my deduction since 2017 and the outstanding balance on my payslip is ghc3000 plus as at June this year 2020. Please explain this to me.

I have two loans on my payslip which is correct.but l have seen another pending transaction on my affordability page dated 24th June 2020 the amount pending is 490.00 mean while l have not required for any top up loan please kindly release my affordability back to me with due respect.

I took gh ******** from you this year February for 48 months and the monthly deduction is gh 647.19. I've been deducted for two months thus March and April, and apparently i am getting early settlement this month May so kindly let me know the exact amount to be paid to you. Thanks.

I took gh3000 from you last two years and you are deducting ghc154.88 for two years now. My remaining balance on my payslip is over ghc 4000. Are you telling me I'm going to pay almost Ghc8000 for just 3000?
I need thorough explanations from you now.

Why is that I have not taken any loan from you but you have pending deduction for me. Please release my affordability now. Thank you.

I applied for refund and I was told it will be ready in 4 working days today is the fifth day and still no news from you why

Why do your company put wrong balance on my payslip? I collected loan which sum up to Ghc******** and see the balance on my payslip so please do the necessary collection.

Is it possible to invest in Treasury Bills with your Financial Institution?

If yes what is the current rate?