Ghana Post-Head Office - Accra

The general post office in Accra central stole my iPhone XR leaving me with the empty box. Don’t use Ghana post especially when sending a valuable item to someone, they’ll end up stealing it and tell you they’ll investigate the matter which will go no where. The people there are thieves. IT WILL NEVER BE WELL WITH GHANA POST ACCRA CENTRAL, CAGE 5.

Beware of them.

I tracked my package and was told it has arrived at the general post office in Accra cage 5 waiting for me to come pay and then have it. Only for me to get there and be told my package has been tempered with and the brand new IPhone XR stolen. I was told by the okada boys there that this has been the norm, Ghana post steal packages and get away with it all the time with customers coming in everyday to fight them. Please! Avoid using Ghana post, they are thieves and you’ll regret if you don’t avoid them.

There’s is a lot of stealing going on in the Post Office. It’s a shame and dragging the country’s name to the gutters. I sent a box from the U.S. to Ghana containing a lot of stuffs. My tracking number and everything shows that my box is with them but they stole the box and denied having it.
I want everyone to be aware of these guys. They are a bunch of THIEVES. SHAME ON YOU FOR STEALING PEOPLE STUFFS.
GOD WILL PUNISH YOU.

Right in my face, I was told by Ghana Post(Accra Central) that they have received my parcel and that they were going to allocate a pick up location for me to collect it. The next day, they came telling me that my parcel has not come, mean while, their system shows that they have actually received the item. This caused some contradiction between the service personnels who want to steal the item and those who had gotten to know of it for the first time. Later, they all concluded it hasn't come. When I gave them the screenshot from their own system which I received from a customer service personnel, one of them told me "it was just the estimated time of arrival" and another said the tracking shows that the bag containing the item came but when they opened it, my parcel wasn't among the items inside. Insisting that my tracking number was not for my specific item but for the bag containing my item along with many other items.. So that when they checked, my item wasn't inside. This is too unbearable to have such a wretched organization to represent a Nation's sector. Fraud at its peak....

I've sent a parcel from Ghana to Somalia the parcel was not even logged on their online so called tracker until 2 weeks later. I've had agents actually go to their office and nobody had any valuable information about anything. They can't tell you how long it will take for your parcel to arrive at it's destination or where your parcel is located. I've been waiting over 1 month and there has been zero change on the status on their online tracker. If you plan to ship with Ghana post do yourself a favor and don't. It's a so sorry excuse for a post service and you'll be lucky if you ever see what you've shipped ever again.

Two weeks on, I cannot trace a parcel I sent off. Item had been traced all the way until it left the UK last week. Now, Ghana post have only stated ‘On Route’ In their website update, but no further information. I have had my agents go off to their offices to try and trace the item but no one is providing any meaningful answers. In this digital age, one would expect to trace an item easily. Not with Ghana post, I presume. Something needs to be done to weed out the lazy fat idiots who run this organisation. One or two long prison sentences for dereliction of duty might just do the trick. Do they even read these numerous negative comments about their service at all? I wonder. Or perhaps the problem may be systemic. In which case, Donald Trump’s advise to wash people’s inside with chemicals might just provide the needed remedy. Wake up, Ghanapost.

This is so bad I've been sent an item which is a mobile phone from the USA and it's a month now the last update was 29th of October that it departed kotoka airport till date they said they've not received this item for me to pick it up .poor service

a donor sent a parcel with money in an envelope but the post office people stole the money and left just other items ... what a shame..

Please someone is sending me some mail from uk he said he could get the tracking number but he wrote all my details on the envelop he also insists it's an airmail so how can i receive it

I recommend Ghana post office , I received and sent my items through this place and it was safe and cheapest .
Keep it up .

My cousin sent some funds to his house minder through Moneygram. The minder went to the Amasaman Branch to cash it. They refused to cash it because they argue that his name, Reindorf is not a Ghanaian name. This is the cape of a string of horrible experiences at that post office. No wonder the postal service is in Shambles.

My mum went to ask for the replacement of the key of our Post Office Box (at the GPO Headquarters, Accra Central) we have owned for 43 years only for some two front office staff to seize the key from my mum; saying that, unless my Dad in whose name, the post box is found writes to them from the UK where he has been residing for over thirty years, for the replacement of the spoilt key, they would not give the spoilt post box key my Mum gave to them.

In spite of my Mum's explanation that, my Dad has been in the UK for a long time; and that he has sons who can write for the replacement of the keys, these two discourteous front office staff at the GPO refused to give her back the keys.

I am wondering how in this modern world, we could have such disrespectful staff working in the Ghana Post, let alone at the Headquarters. In spite of my submission of an official complaint online for the address of this violation of my family's rights I have not yet heard from the General Post Office.

Indeed, the Ghana Post seems a big joke in spite of the implementation of the Ghana Post GPS. Truly, the Ghana Post needs complete overhauling!

I went to the main Postoffice in Accra to collect my package of foodstuff. He charged me half of the worth of the package while foodstuff is supposed to be dutyfree as written in their customs procedures. Then he told me only diplomatic people get their stuff free which is also a lie. He keeps changing his stories. The postoffice worker (John Kwotuah) even treatened me on facebook he will get me arrested next time so that I know my limit. There will be no next time, but the only people that should get arrested is those thieves at the postoffice for taking people's money while they are not supposed to do that. Sending a package by post to Ghana is not the same as anywhere else in the world, in Ghana they charge you any amount they like, so the people can never collect their stuff free of charge which is ridiculous.

Am so disappointed with ghana post,till when you guys are going to do professional work,I don't understand , what country is this Ghana we are living in,OMG, i posted a letter jus a letter to USA, I paid everything including registration fee but the letter suppose to be there 4 days but it is 20days now I don't know what is going on,I can't even track it, crazy people.

Ghana post is full of corrupt officials especially that fair woman at the EMS counter, and as for the customs officials, they are even more than the notorious armed robber called ataayi and kombien. For the past two months now my parcel has still gotten to me and when you track they will tell you it is still in transit. We the affected ones need to embark on a serious demonstration against these crooks who call themselves civil servants

What the charges rates of 1kg parcel .

Kindly reply me as soon as possible.

What's wrong with Ghana postal service? Do they ever deliver percel which has been sent? Too many report.

If i send a package to my friend. Why would you charge that person for a package that i paid here??