Ghana Post-Head Office

1.5 21 Reviews
Company name
Ghana Post-Head Office
Address
Asafoatse Nettey Street, Accra Central, Accra, Ghana
Phone
0500912206
Working hours
Tuesday: 08:00am - 05:00pm  See All
Establishment year 2012
Employees 26-50
Registration code 00233
VAT registration 63392
Company manager Perry jnr

Reviews

1.5

21 Reviews
Write a Review
1.0
Missing item
This is so bad I've been sent an item which is a mobile phone from the USA and it's a month now the last update was 29th of October that it departed kotoka airport till date they said they've not received this item for me to pick it up .poor service
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1.0
tears in my eyes
a donor sent a parcel with money in an envelope but the post office people stole the money and left just other items ... what a shame..
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5.0
Receival
Please someone is sending me some mail from uk he said he could get the tracking number but he wrote all my details on the envelop he also insists it's an airmail so how can i receive it
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4.0
SO FAR SO GOOD
I recommend Ghana post office , I received and sent my items through this place and it was safe and cheapest .
Keep it up .
Reply
1.0
Amasaman Branch
My cousin sent some funds to his house minder through Moneygram. The minder went to the Amasaman Branch to cash it. They refused to cash it because they argue that his name, Reindorf is not a Ghanaian name. This is the cape of a string of horrible experiences at that post office. No wonder the postal service is in Shambles.
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1.0
Poor and Discourteous Service Delivery by Some Some Front Office Staff at the General Post Office
My mum went to ask for the replacement of the key of our Post Office Box (at the GPO Headquarters, Accra Central) we have owned for 43 years only for some two front office staff to seize the key from my mum; saying that, unless my Dad in whose name, the post box is found writes to them from the UK where he has been residing for over thirty years, for the replacement of the spoilt key, they would not give the spoilt post box key my Mum gave to them.

In spite of my Mum's explanation that, my Dad has been in the UK for a long time; and that he has sons who can write for the replacement of the keys, these two discourteous front office staff at the GPO refused to give her back the keys.

I am wondering how in this modern world, we could have such disrespectful staff working in the Ghana Post, let alone at the Headquarters. In spite of my submission of an official complaint online for the address of this violation of my family's rights I have not yet heard from the General Post Office.

Indeed, the Ghana Post seems a big joke in spite of the implementation of the Ghana Post GPS. Truly, the Ghana Post needs complete overhauling!
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1.0
threatened by the Post Office because I speak the truth, they are thieves stealing money
I went to the main Postoffice in Accra to collect my package of foodstuff. He charged me half of the worth of the package while foodstuff is supposed to be dutyfree as written in their customs procedures. Then he told me only diplomatic people get their stuff free which is also a lie. He keeps changing his stories. The postoffice worker (John Kwotuah) even treatened me on facebook he will get me arrested next time so that I know my limit. There will be no next time, but the only people that should get arrested is those thieves at the postoffice for taking people's money while they are not supposed to do that. Sending a package by post to Ghana is not the same as anywhere else in the world, in Ghana they charge you any amount they like, so the people can never collect their stuff free of charge which is ridiculous.


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1.0
Unprofessional work from Ghana post
Am so disappointed with ghana post,till when you guys are going to do professional work,I don't understand , what country is this Ghana we are living in,OMG, i posted a letter jus a letter to USA, I paid everything including registration fee but the letter suppose to be there 4 days but it is 20days now I don't know what is going on,I can't even track it, crazy people.
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1.0
Demonstration against ghana post
Ghana post is full of corrupt officials especially that fair woman at the EMS counter, and as for the customs officials, they are even more than the notorious armed robber called ataayi and kombien. For the past two months now my parcel has still gotten to me and when you track they will tell you it is still in transit. We the affected ones need to embark on a serious demonstration against these crooks who call themselves civil servants
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1.0
I am beyond disappointed with my service at Ghana Post, I am actually ashamed to be linked with Ghanaian services and this is not an exception. I have just been back to Ghana and my partner sent me a phone as my phone stopped working. I am yet to see a sign of this phone, its been eight weeks. As far as I know the old management were removed due to corruption and various unscrupulous behavior, the new are not that much different, Akuffo-Addo sorry to say. The Ordinary Ghanaian, I fear will be forever left with below sub-standard service, as well as politicians and a civil service worth nothing including the people in it. I urge anyone who has had an issue with Ghana Post to write to get in touch, I intend to take them on. This is unacceptable and its one rhetoric I refuse to be cast aside and make do with " this is Ghana, its the way it is!"
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See All 21 Reviews

Questions & Answers

13
Questions
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David Ado
What's wrong with Ghana postal service? Do they ever deliver percel which has been sent? Too many report.
11 Feb, 2020
No answers yet...

Answer
Linda Barnes
If i send a package to my friend. Why would you charge that person for a package that i paid here??
31 Dec, 2019
No answers yet...

Answer
Duodu Dicla
Can receive a parcel send from royal mail on Ghana post?
9 May, 2019
No answers yet...

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Company Details

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Description
Ghana Post provides postal, courier, retail, agency and financial services for its customers for profit.

Historically, Ghana Post commenced business in 1854 as the Post and Telecommunications Department of the Colonial Administration. It was transformed into a Corporation in 1974 with the promulgation of the NRC Decree 311 of 1974. The Telecommunications Division was carved out of the Corporation in 1993, leaving the Postal Division to be renamed the Ghana Postal Services Corporation, its enabling act being Act 505 0f 1995. The Corporation was later incorporated under the Companies’ Code (Act 179) in 1995 in line with the enactment of the Statutory Corporations (Conversion To Companies) Act 1993, Act 461; which required some State-owned Enterprises( SOE’s) to become Limited Liability Companies; hence its current name Ghana Post Company Limited.

The Company has legal monopoly over the provision of the universal postal service; letters below 100 grams.

Our Mission
To provide Prompt, Efficient, Reliable and Secure Communication and Financial Services to Domestic and Foreign Customers for profit.

Our Vision
To become a Dynamic Business Oriented Organisation, Servicing the Need of Customers and other Stakeholders with Passion.

Objectives
Expand postal network to viable areas and delegate non-viable areas to appropriate commissioned agents.
Improved mail security
Introduce additional services to augment the traditional ones.
Promote all postal products to create awareness of their existence.
Working hours
Monday:08:00am - 05:00pm
Tuesday:08:00am - 05:00pm
Wednesday:08:00am - 05:00pm
Thursday:08:00am - 05:00pm
Friday:08:00am - 05:00pm
Saturday:Closed
Sunday:Closed

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Ghana Post-Head Office - company profile is confirmed by company owner / representative person / directory administrator.
Last update: October 2019 - View Status

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