Franko Phones (Franko Trading Enterprise)

2.3 3 Reviews
Company name
Franko Phones (Franko Trading Enterprise)
Address
Franko Trading Ent, Behind Costa Forex Bureau Adabraka, Accra, Ghana
Phone
0302-225651

Reviews

2.3

3 Reviews
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1.0
Customer service
Customer service very poor, online purchases not properly managed, customer service agents are not up to task. Highly disappointed in Franko
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1.0
I need a refund of my money.
I bought a techno x phone from tema branch February 2019 and in less than a month the screen went off, up till now I don't have a replacement and it seems nothing is been that. I have sent my wife twice to techno head office and still nothing, I was told they don't have the screen to replace, later they told me my wife was told to add up to take a higher phone(which was a lie), now they are tell me my warranty has expired which is also a bid lie so ask your people if I should find time from work and come there myself all your customers will who you people really are OK. You can't continue to decieve the public like that OK. I need my final by the end of Wednesday ok
Reply
5.0
Highly Recommended! Best Service, Trustful!
Reply by Kojo Ansah, 28 Jul, 2018
That's a lie. These are crooks. If you buy phone from them, there is no warranty. At times, they will ask you to go to the manufacturer to fix your brand new phone. I had a bad experience with them and I had to get the police involve before they could refund me.
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Questions & Answers

42
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Dominic Essuman
How much is the price of motorola nexus6 screen
15 Aug, 2019
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Kweku
Please my phone is locked, I have forgotten the password so I want to know if you can do something about it.
12 Aug, 2019
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Milliad
How much is speak 3 and the pro
23 May, 2019
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Company Details

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Description
FrankoTrading Enterprise is a private company dedicated to providing high quality Mobile phones, Phone accessories, Laptops, Scanners, and Digital Cameras etc. Exceeding customer's expectation as well as meeting the goals and demands of employees, suppliers and other stakeholders is our priority.
Currently, the company has Ten Branches across the country and still counting.

Our vision as a company is to become number one company in the distribution of high quality and most affordable transmission/communication devices in Ghana and across the world.
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Last update: February 2019 - View Status

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