Fidelity Bank Ghana (Mobile App)

2.0 3 Reviews
Company name
Fidelity Bank Ghana (Mobile App)
Ridge Tower, Accra, Ghana
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3 Reviews
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The Worst Bank
Fidelity Bank in Accra is one of the worst bank I ever dealt with. That bank is full of thieves who make up fees as they go. I paid over $4000 to have my funds wired to my Bank in New York. They kept delaying the transfer now I am being told the deadline has passed and I have to use other branch. I paid the 2nd branch over $3000. Now I am being told the Protocol Manager that I paid $1500 did not give the accountant $600 I paid. In short I am reporting all these frauds to USA embassy and the banking commission in Ghana. This is unacceptable
Really disappointed in your mobile banking
Fidelity is a good bank, no doubt. But they keep disappointing me. How can i make transactions through mobile banking and then the money doesn't reflect in my account. This has happened to me twice in three months. It is really unfair. And what is more frustrating is the number of weeks you have to chase them before your money is being reversed. What if the money is needed urgently, what do you expect the individual to do?

I'm really disappointed and frustrated right now.
I am experiencing same here. I made a deposit into my yellow save account since 20th May. The Mobile money wallet was debited alright but my account with them wasn't credited. Called the 3355 to Lodge a complaint. I was given a ticket ID, been making a follow up but till date the transaction has not been reversed and they seems not care not even a message to apologise.
It has also happened to me, i have transfer money from my wallet to Fidelity bank account, my wallet is debuted but nothing is in my bank account. I have communicated to Fidelity but they don't care
Its a good bank!
You must working there to say Fidelity is good bank. That bank is full of thieves that make up fees.

Questions & Answers

Please I lost the contact number that i used to open my account and i need an alert so what do i do.
How to apply and what qualifications must you have in order to qualify
I am aNon-Ghanian and am traveling to Accra, Ghana to take care of family business. Can I open a checking account that I can receive wire transfers from checking account in the states. If so what do I need to bring in order to do so?
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Company Details

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Welcome to Fidelity Bank. A commercial bank based in Ghana. Bank Offers a wide range of financial services.Fidelity Bank is a Ghanaian Bank with innovative products and services.

Download Fidelity Bank Ghana (Mobile App)

Fidelity Bank was issued with its universal banking license on June 28th 2006, making Fidelity Bank Ghana Limited, the 22nd bank to be licensed by the Bank of Ghana under the new Banking Act, 2004 (Act 673). The Bank is owned by Ghanaian individuals, other institutional investors and its senior executives.

The Bank was formerly Fidelity Discount House, the leading discount house in Ghana. After operating profitably for 8 years, the business environment in the country attracted investors to the idea of establishing a bank.

Fidelity Bank has a team of high calibre professionals with diverse skills and experience. The Bank has invested heavily in technology and continues to invest heavily in training to ensure that it is at par with the best in the world. Fidelity Bank offers a comprehensive range of products and services to meet the banking and financial needs of existing and potential customers.To ensure the relevance of our comprehensive range of products and services, we continually review the demographics of our customer segments to ensure that our offerings meet the banking and financial needs of existing and potential customers.

Fidelity Bank’s vision is to become a world-class financial institution that provides superior returns for all stakeholders. With People who are professional and proactive, state of the art Technology, exceptional Corporate Governance Standards, good knowledge of the Local Market, Financial Capital and above all, a Customer-Centric Culture, Fidelity Bank is contributing its quota to the development of the banking industry and by extension the Ghanaian economy.

On 1 October 2014, the Bank acquired ProCredit Savings and Loans Company Limited (PCSL) from ProCredit Holding Germany (PCH) and the DOEN Foundation of the Netherlands. ProCredit Savings and Loans Limited (PCSL) is a non-bank financial institution that provides savings and lending services to its clients.

Fidelity Bank has two subsidiaries:

• Fidelity Asia Bank Limited

• Fidelity Securities Limited

Fidelity Asia Bank Limited (FABL) was established in July 2012 as a wholly owned Asian subsidiary in Malaysia. FABL carries on the business of offshore banking.

Fidelity Securities Limited (FSL), a fully owned subsidiary of the ban k, is the investment banking arm of the bank. Formerly known as Fidelity Asset Management, FSL’s business involves providing advisory services, issuing of securities, raising of capital and undertaking portfolio investment management for clients.
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Last update: July 2020 - View Status

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