Absa Group Limited, formerly Barclays Bank Ghana (Head Office)

2.0 5 Reviews
Company name
Absa Group Limited, formerly Barclays Bank Ghana (Head Office)
Absa House, J.E. Atta-Mills High Street, PO Box GP 2949, Accra, Ghana
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Phone Number
+233 (30) 2429150
Mobile phone
Toll free: 0800 222 333
Working hours
Friday: 8:30 am - 4:30 pm  See All



5 Reviews
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I Really Appreciate So Much
My BF wanted to send me money through my ABSA ACCOUNT from Germany and he was not getting through so I called ABSA thinking they will not be working on sundays but unfortunately they return to me immediately and everything went through as I deserved that. Thanks so much ABSA BANK GH.
Barcalys Need to pay attention to Customer Service
I have been a high-ranking customer of Barclays Bank for over fifteen years. I have been trying to get in touch with the Manager of the Head office of Barclays bank Ghana in Accra and none of the many landline phones on their website seems to be working: either the lines are engaged or they are on English premier league. I have just sent an email requesting for a contact of the Boss-,and I need a reply. Please, Barclays Bank Ghana seems to be gradually losing its reputation of good customer service (unknown to them) and the earlier they paid attention to customer care especially responding to customers phone calls, the better it is for the bank.
Bad customer service if you live outside
Oh they will never pick their calls so dont bother. And if you send an email which they dont agree they wont reply you back. Everything is delayed. Am here and i dont know whats going on in my account cos no one will pick my calls. And the person behind my mails chooses which ones to reply. Really wish i was home. Maybe they dont know what competition is.
Reply by Gideon
28 Sep, 2018
They are busy financing English Premier leagues
Reply by Jazz
22 Oct, 2018
they dont even pick up their calls here in Ghana .
Delays and prolonged issues
So since I relocated to Ghana, Barclays had been my salary account and all. But their Credit card usage is wack! I had to block my credit card because I almost got stranded trying to use their debit card to do an online transaction and with an ATM. Still have a pending debit through ATM that has been unresolved for over two months now. Pretty pissed at this.
I have been a with Barclays for the past three years. And i love your services until recently when i apply for loan to acquire a vehicle. I applied through Kumasi Bantanma Branch for the past three weeks. I was told it will be ready within a week. At the end of the week, I was again told my Application have been rejected by the system but I should not worry an appeal will be made for me which will take at least one week. After one week I still did not hear anything. I call and i was told as for the appeal is manual can some times takes time. Now Unique Trust Financial Service wants to gives me the loan but am not too sure wheather Barclays will later approve or not. And i also need the money very agent. I am really a worried customer, and i don't know what to do and nobody is calling from your outfit to tell me anything. Please help me!! Thank you.
7 Nov, 2017
TRY STANDARD CHARTERED _OPEIBEA, NEAR THE AIRPORT .THEY ARE NOT BAD.Yes it is hard if one is used to banking in Europe.There Barclays is excellent.

Questions & Answers

Ask a Question
Gariba Adamu
25 Jun, 2020
Do you withdraw mailed check?
22 Apr, 2020
Can someone here in ghana get an account for someone outside Ghana but the person outside will get full control of the account...is it possible??
Richard James Costabile
2 Apr, 2019
Does the bank offer "safe deposit bank" rental services?
View all 13 questions

Company Details

Location map
Absa House, J.E. Atta-Mills High Street, PO Box GP 2949, Accra, Ghana Get Directions
Barclays has operated in Ghana for ninety five years. It is a wholly owned subsidiary of Barclays Bank PLC. Its vision is to become the best bank in Ghana, making lives much easier for its customers, employees and other stakeholders.

Barclays Bank of Ghana Limited has an extensive retail and corporate banking network in the country, comprising 59 branches, 7 agencies, 10 Premier Life Centres, 2 Premier suites and 8 Local Business Centres. Barclays has 135 ATMs spread across 90 locations nationwide. Barclays offers a wide range of Corporate, Retail and Treasury products and services targeted particularly at business and corporate clients, while extending personal products and services to retail customers. Barclays also offers local business banking products and services to Small and Medium scale enterprises and indigenous businesses.

In May 2011, Barclays re-launched its Premier banking with new suites accessible to our high net worth customers for their exclusive private banking. The Premier proposition also offers customers dedicated Relationship Managers, lifestyle alliances, global access to Premier lounges at airports, amongst others.

The Bank has also introduced many exciting products to our current product suite. One of them is the Visa Debit card, a product which enables customers to make withdrawals from over 1.4million Visa-branded ATMs worldwide, including Ghana. Other new products include the Barclays Internet Banking, eStatement and SMS alerts. All ATM transactions, with effect from April 2011, have been made free of any charge in our continuous bid to make the lives of our customers much easier.

Industries financed by Barclays include the cocoa industry, the backbone of the country’s economy; timber; and mining industries, as well as businesses in the manufacturing sector and commerce.

The bank’s citizenship or corporate social responsibility programme focuses on financial literacy, education and entrepreneurial development of the youth and other issues such as streetism and computer literacy. Barclays works with recognised Non-Governmental Organisations (NGOs) that are aligned with the focal areas and has partnerships with Junior Achievement Ghana, Plan Ghana, Care International, Mentori, StreetInvest, C&J Ghana, and many others.

Barclays supports its sustainability agenda with 1% of its pre-tax profits and has more than 80% of staff involved in voluntary community programmes across the country on a yearly basis.

Barclays Bank of Ghana limited is part of the Barclays Retail and Business Banking (RBB) group under Barclays PLC. Barclays is a major global financial services provider engaged in retail banking, credit cards, corporate banking, investment banking, wealth management and investment management services, with an extensive international presence in Europe, the Americas, Africa and Asia. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs approximately 144,000 people. Barclays moves, lends, invests and protects money for over 48 million customers and clients worldwide.
Working hours
Monday:8:30 am - 4:30 pm
Tuesday:8:30 am - 4:30 pm
Wednesday:8:30 am - 4:30 pm
Thursday:8:30 am - 4:30 pm
Friday:8:30 am - 4:30 pm
Saturday:9:00 am - 12:00 pm

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Absa Group Limited, formerly Barclays Bank Ghana (Head Office) - company profile is confirmed by company owner / representative person / directory administrator.
Last update: August 2020 - View Status

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