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Prince Appiah Eyison

Customer Experience Executive

My objective is to become associated with an organization where I can utilize my existing skills, and gain further experience while enhancing the organization’s productivity and reputation.

Work Experience

  • 2017 - Date
    Vodafone Ghana
    Customer Experience Executive
    I am accountable for determining customers’ requirements, answering enquiries, resolving problems and maintaining database.
  • 2014 - 2015
    Berekum Nursing and Midwifery Training College
    Accounts Officer
    • Preparation of payment vouchers and computation of Payroll.
    • Making entries and postings in the accounts using Quick books.
    • Maintenance of Cheque Register and reconciling petty cash and bank statements.
    • Filing of tax returns to the tax authorities and assisting in preparing financial reports
  • 2013 - 2013
    Agona Odoben Senior High School
    Teaching Assistance
    • Teaching of Financial Accounting, Economics and Business Management
    • Marking of exams scripts
  • 2012 - 2012
    Nyakrom Rural Bank
    Accounts Assistant
    • Reconciling petty cash and bank statements
    • Making entries and postings using T24 Accounting Software
    • Dealing with customers and assisting with sales/purchases ledger duties and payroll
  • 2009 - 2011
    Kwasi Tabiri Enterprise - Accra
    Sales Officer
    • Worked on Accounts payable and accounts receivable
    • Prepared sales invoice and various delivery related invoices

Education

  • 2017 - 2019
    University of Cape Coast
    Bachelor of Commerce in Accounting
  • 2011 - 2014
    Sunyani Polytechnic
    Higher National Diploma in Accounting
  • 2006 - 2009
    Christ the King Catholic Senior High School, Obuasi
    West African Senior School Certificate Examination
  • 2003 - 2006
    Mprakyire Junior High School, Adansi South District
    Basic Education Certificate Examination

Skills

  • • Able to create new imaginative ideas, approach problems and tasks differently and employ lateral thinking in the way I work.
  • • Able to collect, investigate, analyse and draw conclusions from data to make informed decisions.
  • • Able to work across broad range of tasks without compromising quality of work and outcomes required.
  • • Excellent interpersonal, written and verbal communication skills.
  • • Sound knowledge in Accounting, Tax, Audit and Customer Service.
  • • Well versed in Quickbooks, Tally, Spreadsheet and Sage 50 Premium Accounting and Microsoft Office Suite Software.

Hobbies

  • Social Work and Reading

Personal Details

  • Sex: Male
  • Marital Status: Single
  • Religion: Christian
  • Nationality: Ghana
  • Date of Birth: 14/05/1990

References

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