1.Obtains client information by answering telephone calls; interviewing clients; verifying information.
2.Determines eligibility by comparing client information to requirements.
3.Establishes policies by entering client information; confirming pricing.
4.Informs clients by explaining procedures; answering questions; providing information.
5.Maintains communication equipment by reporting problems.
6.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
7.Updates job knowledge by studying new product descriptions; participating in educational opportunities.
8.Accomplishes sales and organization mission by completing related results as needed.