Job vacancy Customer Service Officer / Teller

59 Okodan St, Blue Gate district, Osu, Accra near Papaye, Accra
  +233 0302 760143, +233 24 3925110

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Job Type
Temporary / Contract
Job Status
Full Time
21 September, 2021
Job Title

Customer Service Officer / Teller

Job Location
Job Presentation


  • Open account for customers;
  • Advices customers on products and services;
  • Responds to customers enquires at the Customer Service Desk and on telephone;
  • Follows up on customer complaints and provides feedback;
  • Assist customers with transactions including the filing of appropriate forms;
  • Conducts direct promotions on a periodical basis soliciting for customers
  • Effectively screens and selects loan applications;
  • Accept cash or money orders deposited by customers, credit customers' accounts and issue cheque books, receipts and statements;
  • Pay money to or credit accounts for customers according to advice slips, cheques or other banking documents, and debit appropriate accounts;
  • Balance cash;
  • Identify customer needs and refer customers to appropriate banking services and specialists;
  • Performs other administrative support duties not explicitly mentioned above.
  • Requirements
    • Minimum of a Diploma in Secretarial studies, Management or related field;
    • No working experience required;
    • Must be between the age of 21 - 27 years.
    • A team player;
    • Ability to maintain high accuracy levels and work quality standards;
    • Ability to keep things in confidence and exhibit a high level of integrity;
    • Must have a pleasant personality;
    • Good communication and interpersonal skills;
    • Good IT and telephone skills;
    • Strong organizational skills.
    • Education: Diploma
    Valid Till
    31 Oct, 2021 (8 days left)

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