ABOUT THE COMPANY
Founded in 1993, our client is a leader in the retail and supply of furniture in Africa. The company has a retail shop area of more than 50,000m2, 33 points of sale with more than 1,000 employees and 2 stores in sub-Saharan Africa. Ghana is the latest addition. If you are looking forward to joining an exciting, diverse and customer service-focused environment, apply this week!
WHAT YOU WILL DO
Delivering excellent service to ensure high levels of customer satisfaction.
Motivating the sales team to meet sales objectives by training and mentoring staff.
Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
Hiring, training, and overseeing new staff.
Responding to customer complaints and concerns in a professional manner.
Ensuring store compliance with health and safety regulations.
Developing and arranging promotional material and in-store displays.
Preparing detailed reports on buying trends, customer requirements, and profits.
Undertaking store administration duties such as managing store budgets and updating financial records.
Monitoring inventory levels and ordering new items.