Job vacancy Information Systems Assistant

59 Okodan St, Blue Gate district, Osu, Accra near Papaye, Accra
  +233 0302 760143, +233 24 3925110

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Job Type
Job Status
Full Time
18 March, 2023
Job Title

Information Systems Assistant

Job Location
Job Presentation
Company Profile

International Cocoa Initiative (ICI) ( is a multi-stakeholder organization, uniting the forces of civil society, certifiers, the cocoa and chocolate industry, and international institutions, and working with governments to address child and forced labour in the cocoa sector.ICI has developed a Child Labour Monitoring and Remediation System (CLMRS) that allows industry partners to manage responsibly the risk of child labour in their cocoa supply chain. In line with the Ghana Child Labor Monitoring System (GCLMS), the system is based on the presence of Community Facilitators (CF) within cocoa-growing communities who raise awareness on the issue of child labour; identify cases and implement remediation activities. (

 IT Infrastructure management

  • Installing, configuring, monitoring, and maintaining/replacing computer hardware, phones, tablets, software, systems, networks, printers, and scanners
  • Adding or updating workstations for office staff, setting up accounts for new users
  • Assist in maintaining Internet service, firewalls, and telephone systems
  • Perform routine PC maintenance and updates for performance efficiency
  • Responding in a timely manner to service issues and requests
  • Monitor and keep stock of IT consumables
  • Support training and communication about cyber security threats, e.g. (fishing attempt, extortion, password theft, social engineering)
  • Other IT tasks as assigned under the supervision of the Information Systems Officer
  • Development team support
  • To participate and contribute to high-velocity development cycles
  • To assist with testing of in-house Android application and website modules, features, upgrades, and patches for functionality, adaptability, and usability
  • To report and document application errors and faults
  • To assist with the compilation and input of data to be used in the system.
  • To assist with the process of keeping track of software changes, version releases and field deployments for the purpose of version control
  • To assist with the compilation of release notes for ICI applications
  • To support trainings for ICI Field Staff, Field agents and all other data collectors in existing and new ICI mobile apps
  • To support in the process of checking the coherence and adherence to data requirements and accuracy on all data submitted to ICI data platform
  • To support with the setup and configuration of mobile devices to be used by ICI Field Staff, Field agents and all other data collectors for effective data collection
  • Requirements
    • A first degree in Computer Science, Information Technology, or any other related field
    • 2 – 3 years working experience in a similar role
    • Strong proficiency in English language
    • Strong interpersonal and communication skills, and a service-oriented approach
    • Detail-oriented approach
    • A good team player, and ability to contribute to a cooperative work environment
    • Adaptive to new technology and must have a strong desire to learn
    • Education: Bachelor’s Degree
    Valid Till
    5 Apr, 2023 (6 days left)

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