Job vacancy Ticket Manager in Accra

WORK AT
BYLL WYCH TRAVEL & TOUR LTD.
P. O. BOX AD200, ADABRAKA - ACCRA, Accra
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Job Type
Employee
Job Status
Full Time
Announced
29 Mar, 2019
Job Title

Ticket Manager

Job Location
Accra
Job Presentation
The Ticketing Manager will be responsible for business development, management of clientele and portfolio, marketing and supervision of Ticketing Officers.
Requirements
  • • Minimum level of education: Tertiary
  • • Minimum 2 years ticketing operations management experience
  • • Excellent working knowledge of Amadeus and Galileo
  • • Excellent organizational and time management skills and ability to meet assigned deadlines
  • • Analytical skills with good working knowledge of Excel & MS Office
  • • Excellent analytical and communication skills, both verbal and written, and ability to direct the actions of others
  • • Flexible and able to adapt to changing priorities
  • • A team player with the ability to work with staff members of all levels
  • • Strong leadership skills
  • • Working knowledge of airline contracts
  • • Experience in managing airline vendor relations
Responsibilities
  • • Acquire new clients and partners to improve profitability
  • • Supervise Ticketing Officers to ensure productivity and efficiency in meeting set KPIs
  • • Develop and implement marketing strategies to boost business performance and visibility.
  • • Manage all ticketing administration processes in the most efficient and cost-effective manner for the
  • • Source and maintain relevant contracts with airlines and other partners
  • • Monitor competition in similar industry to stay ahead and updated
  • • Proactively look for opportunities to optimize margin and improve client value
  • • Stay informed of regulatory and security issues and escalate where necessary
  • • Oversee quality control - ensure best practice is adopted to minimize reservation errors
  • • Produce monthly reports, schedule and other KPIs as required relating to department activity
  • • Provide periodic training Ticketing Officer to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible
Benefits
  • Other benefits – Company vehicle + fuel
Salary
Salary – Attractive


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