Job vacancy Customer Care Personnel

JOB BY
BusinessGhana
BusinessGhana, C 532/2 Afram Street, Asylum Down
View all 1874 Jobs
Job Type
Employee
Job Status
Full Time
Announced
30 days ago
Job Title

Customer Care Personnel

Job Location
Tema, Tema, Greater Accra
Job Presentation
JOB DESCRIPTION
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
perform customer verifications
set up new customer accounts
process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
Requirements
  • HND holders can apply
  • communication skills - verbal and written
  • 4 years work experience
  • problem analysis and problem-solving
  • attention to detail and accuracy
  • data collection and ordering
  • Working Experience: 1 - 3 Years
  • Education: Higher National Diploma
Valid Till
15 Nov, 2019


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