Job vacancy Customer Service Representative (Kumasi)

JOB BY
JobsinGhana
59 Okodan St, Blue Gate district, Osu, Accra near Papaye, Accra
  +233 0302 760143, +233 24 3925110

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Job Type
Temporary / Contract
Job Status
Full Time
Announced
08 October, 2020
Job Title

Customer Service Representative (Kumasi)

Job Location
Job Presentation

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Requirements
    • A University degree, Higher National Diploma (HND) or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working as a customer service
    • Experience working as a cashier
    • Must be a female.
    • Must be of good health
    • Must reside in Kumasi
    • Ability to work under pressure
    • Must not be older than 28 years 
    • Education: University degree / HND
    Valid Till
    15 Oct, 2020


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