Job vacancy Call Centre Rep

JOB BY
SONIC RECRUITMENT SERVICES
P.O.BOX TA 66111, Accra
  0303931490
  0244497354


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Job Type
Employee
Job Status
Full Time
Announced
04 March, 2021
Job Title

Call Centre Rep Job

Job Location
Job Presentation
1.Take customer calls and provide accurate, satisfactory answers to their queries and concerns
2.De-escalate situations involving dissatisfied customers, offering patient assistance and support
3.Call clients and customers to inform them about the company's new products, services and policies
4.Guide callers through troubleshooting, navigating the company site or using the products or services
5.Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
6.Collaborate with other call center professionals to improve customer service
7.Help to train new employees and inform them about the company's customer management policies
Salary
1800 (GHS)
Valid Till
4 Jun, 2021 (51 days left)


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