About the product
E2E Customer Focus is officially recognized as an Accredited Provider (#60068) with the CPD Standards Office, UK. Our training course materials have successfully been assessed and have been awarded full CPD accreditation.
Our participants would be issued with a CPD Certificate of Attendance for inclusion in their CPD records for their professional body, institute, regulator or employer.
Continuing professional development (CPD) is the intentional maintenance and development of the knowledge and skills needed to perform in a professional context. This could mean honing current skills, it could mean developing them to a new level, or it could mean learning new ones that will allow an employee’s job role to expand or prepare them for potential promotion.
Our training modules include:
Customer Service Skills
Communication skills
Sales & Marketing Skills
Workplace Essentials
Retail Training
Call Centre Training
Leadership and management training
Our participants would be issued with a CPD Certificate of Attendance for inclusion in their CPD records for their professional body, institute, regulator or employer.
Continuing professional development (CPD) is the intentional maintenance and development of the knowledge and skills needed to perform in a professional context. This could mean honing current skills, it could mean developing them to a new level, or it could mean learning new ones that will allow an employee’s job role to expand or prepare them for potential promotion.
Our training modules include:
Customer Service Skills
Communication skills
Sales & Marketing Skills
Workplace Essentials
Retail Training
Call Centre Training
Leadership and management training
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