Review Customs payments of duties and taxes

FedEx is the most unreliable or unprofessional company I have ever dealt with in Ghana, twice now you did that to me and returning the parcel without even noticing me. you guys are the worst ever and should check on your systems, your services take longer to get here plus your charges when to receive a parcel is outrageous, you can use the customs and duties charges to buy what’s in the parcel so what’s the purpose of someone sending you a parcel in the first place?? Please anybody reading this use DHL they are the best safer and faster..