Reviews of Jumia Ghana- Jumia Online Shopping

When you order an item that you pay on delivery.. it will be delivered but as soon as you pay fully you will never receive your product???? its never a good thing...

When you start to order a product, they don't make visible that the product is available. You can finish your order and do the payment without knowing that they don't have the product in stock. The explanation from their agent: "we have other brands you can choose from".
This is a nasty policy for doing business.

When you choose to pay by bank, only during the order process you see the banking details. After finishing the order you don't get it in a confirmation and you can't find it on their site. You have to call various times before they really send it.

i ordered for a grey 8cube wardrobe with shoe rack and four corners to be delivered to me at work, instead i got a black one without the side corners and had to go for it from the post office. Below is a picture of what i ordered

Your method of payment is not favouring your customers at all because my money has locked since yesterday and as at now I have not received any call from the customer service confirming when the things I purchased and paid via mobile money will be delivered. I am so disappointed.

Good morning pls have ordered some items and paid through momo wallet since last two weeks but have received only one item.. I need the items for me wedding..
Why Jumia is doing this to me..

Your new payment system is very bad. It has locked my money for about 4 days now. It not reliable. We better try another online shopping.