Jumia Ghana

1.6 5 Reviews
Company name
Jumia Ghana
Phone
0302740630

Reviews

1.6

5 Reviews
Write a Review
1.0
They let you pay for things they don't have in stock
When you start to order a product, they don't make visible that the product is available. You can finish your order and do the payment without knowing that they don't have the product in stock. The explanation from their agent: "we have other brands you can choose from".
This is a nasty policy for doing business.

When you choose to pay by bank, only during the order process you see the banking details. After finishing the order you don't get it in a confirmation and you can't find it on their site. You have to call various times before they really send it.
Reply by Bright wordey, 19 Nov, 2019
Good afternoon
Please I've purchased for table top fridge since Friday up to date i haven't receive the item
Reply
4.0
Wrong item
i ordered for a grey 8cube wardrobe with shoe rack and four corners to be delivered to me at work, instead i got a black one without the side corners and had to go for it from the post office. Below is a picture of what i ordered
Reply
1.0
Bad payment method.
Your method of payment is not favouring your customers at all because my money has locked since yesterday and as at now I have not received any call from the customer service confirming when the things I purchased and paid via mobile money will be delivered. I am so disappointed.
Reply
1.0
Wedding package
Good morning pls have ordered some items and paid through momo wallet since last two weeks but have received only one item.. I need the items for me wedding..
Why Jumia is doing this to me..
Reply
1.0
Payment issues
Your new payment system is very bad. It has locked my money for about 4 days now. It not reliable. We better try another online shopping.
Reply

Questions & Answers

15
Questions
Ask a Question
theresa abrefi adjaye
AVAILABILITY OF STOCK:
PLEASE WHEN WILL PALMERS COCOA BUTTER MOISTURIZING BODY WASH OR SHOWER GEL BE IN STOCK.
12 Oct, 2019
No answers yet...

Answer
Sirmpene Solomon
I purchased a 64GB flash drive but it isn't responding.
I have been calling the customer service line since Thursday but to no avail.

Will Jumia still come for it if it exceeds a week ?
5 Oct, 2019
No answers yet...

Answer
Collins Sarpong
Good evening,I'm Collins Sarpong and I purchased two wrist watches on Jumia via mobile money just yesterday which was Monday and I received a confirmation and was directed to my e-mail to check the delivery timelines but as at now I've not received any message of that sort in my e-mail.
1 Oct, 2019
No answers yet...

Answer
View all 15 questions

Company Details

Location map
Add location
Description
Jumia, Ghana's no. 1 online retailer was established in May 2014 with the aim and vision to become the one-stop shop for retail in Ghana with the implementation of best practices both online and offline.
Jumia is the largest online retail store in Ghana.
At inception we did an average delivery time of a week, today we do, on average, delivery in 1-5 days.
Initially starting with 3 employees, Jumia presently has a staff strength of 80 young and entrepreneurial Ghanaians including our 8 man strong customer service team available 6 days a week.
Deliveries to all 10 Regions in Ghana.
Working hours
Monday: 8:30am-5:30pm
Tuesday: 8:30am-5:30pm
Wednesday: 8:30am-5:30pm
Thursday: 8:30am-5:30pm
Friday: 8:30am-5:30pm
Saturday:Closed
Sunday:Closed
Listed in categories
Computers & Internet
Computers & Internet / Online Content
Computers & Internet / Online Content / Online Shopping
Food & Drink
Food & Drink / Food Retailers
Food & Drink / Food Retailers / Grocery Shops
Health & Beauty
Health & Beauty / Beauty Products
Health & Beauty / Beauty Products / Cosmetics
Shopping
Shopping / Clothing and Accessories
Shopping / Clothing and Accessories / Children's Clothing
Shopping / Clothing and Accessories / Clothes Shops
Shopping / Clothing and Accessories / Eyewear
Shopping / Clothing and Accessories / Fashion Accessories
Shopping / Clothing and Accessories / Headwear
Shopping / Clothing and Accessories / Lingerie
Shopping / Clothing and Accessories / Ladies Clothing
Shopping / Clothing and Accessories / Mens Clothes
Shopping / Clothing and Accessories / Shoes
Shopping / Clothing and Accessories / Sportswear
Shopping / Clothing and Accessories / Swimwear
Shopping / Clothing and Accessories / Bags
Shopping / Clothing and Accessories / Apparel
Shopping / Clothing and Accessories / Athletic Shoes
Shopping / Clothing and Accessories / Sunglasses
Shopping / Electrical Goods
Shopping / Electrical Goods / Computers
Shopping / Gifts
Shopping / Gifts / Accessories
Shopping / Gifts / Childrens Gifts
Shopping / Gifts / Cosmetics and Toiletries
Shopping / Kids
Shopping / Kids / Baby Clothing
Shopping / Kids / Children's Games
Shopping / Kids / Kids Clothing
Shopping / Kids / Kids Furniture
Shopping / Kids / Kids Shoes
Shopping / Kids / Toy Shops
Shopping / Kids / Baby Gear
Shopping / Mobile Phone Shops
Shopping / Mobile Phone Shops / Mobile Phones
Shopping / Mobile Phone Shops / Phone Accessories

Verified business

Jumia Ghana - company profile is confirmed by company owner / representative person / directory administrator.
Last update: August 2018 - View Status

Update Info
REPORT LISTING

Related Companies to Jumia Ghana


Jobdirecta

Kasoa New Market Road,Kae Mebre Rd, Opposite Melcom, Hse No. 487/9, Oduponkpehe
5.0
3 Reviews

MiPROMO Limited

#3, 1st Floor, Glory House, Nsawam Road, Accra., Accra
5.0
1 Review

Deus Infinitum Limited

P.O. Box CT10766, Cantonments-Accra NO.25/26 Yama Plaza, 3rd Floor-Apartment 7. Kingsby Roundabout-Red Okai Street Achimota, Accra Ghana, Accra

Paakwesiforson.com

Osu Badu Crescent, Accra
5.0
1 Review

Avon Ghana

Adabraka,Accra, Accra

MTS Agency

Santasi Anyinam, Adjacent Shell Filling Station, Kumasi

Redeemed Baptist Church - Oyarifa

London House, Wayoebi Montessori School, Off Pantang Oyarifa Road (N4), Accra

Shopbeta

Kwame Nkrumah Avenue, Adabraka, Accra


Back to top