banker

• Develop new to bank (NTB) saving and current account (casa) balances by sourcing business account in identified market segment.
• Collaborate with Private Banker to assist client in accomplishing wealth management objectives.
• Develop and oversee relationships with client performing alongside with Relationship Manger to ensure top level service provided to clients
• Constantly identify opportunities to upgrade customers by identifying customer’s needs and profiling and refer relevant leads for lending/ASSET account.
• Negotiate with client on pricing and bank charges.
• Focus on cross selling bank products including cash management Foreign exchange trade, insurance and asset product to generate fee based revenue and to capture account and deposit.
• Responsible for quality and soundness of sourced corporate account (know your customer) reviews monitoring for due diligence, anti- money laundering procedures etc.
• Develop and maintain professional understanding of customer base to assist Banker depending on current relationships.
• Conduct evaluation of client’s account.
• Work with sales/unit director to book new customer for the bank by cross selling cash management foreign exchange trade, insurance and asset products to generate fee based revenue and to capture account and deposit.

March 2014 – Dec 2014 Standard Chartered Bank Ghana
New Business Officer for SME
• Optimize branch opportunities within overall branch network and branch profitability
• Increase customer traffic in the branch
• Growing targeted segment base- high value segment. Enhance multiproduct selling –increase product per customer (PPC) holding upfront.
• Move existing customers from single product to relationship building.
• Contribute to effective enhancement of market share of core consumer banking products targeting selected customer group.
• Effective sales of retail banking product to accelerate the process of acquiring expected business growth.
• Enhance productivity and sales result of the branch through developments of better sales strategies.

May 2011- December 2013 Marketing Officer at Enterprise Life Assurance
• Handle and assisted customer complaint individually and by supervising a team to achieve sales result.
• Cross sell and up existing product and service provided feedback from customers to the organization aiding innovation within the product and services delivery.