International Trade Associate | Front-End Developer | Chinese Interpreter

1. Attract potential customers by answering product and service questions; suggesting information about other products and services.

2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

3. Facilitate effective communication between my company and the other party that do not speak either Chinese or English by converting one spoken or written language to another.

4. Attend conferences and meetings and act as official translator to mediate discussion.

5. Facilitate communication for people with limited English and Chinese proficiency.

1. Maintains employee information by entering and updating employment and status-change data.

2. Provides secretarial support by entering, formatting, and printing information; organising work; answering the telephone; relaying messages; maintaining equipment and supplies.

3. Maintains employee confidence and protects operations by keeping human resource information confidential.

4. Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.

5. Contributes to team effort by accomplishing related results as needed.