Assistant project officers,administrative executive,programs associate

Processed transactions for customers, including deposits, withdrawals, and loan payments
Counted and balanced cash drawers and vaults on a daily basis
Assisted customers with inquiries, complaints, and account maintenance requests
Promoted bank products and services to customers to increase sales and revenue
Collaborated with colleagues to ensure a positive customer experience and efficient operations
Maintained knowledge of bank policies, procedures, and regulations to ensure compliance
Participated in training sessions to enhance knowledge and skills
Conducted call over of all transaction vouchers to ensure accuracy

Received customers, filling and filing of document, parcels arrangement and giving out of parcels.
Answering phone calls, issuing payment receipts, report writing and accounts, general managerial/administration roles.
Allocation of monies for expenses credit and debit of the accounts
Trained 10 new employees and provided prompt supervision where necessary
Collaborated with team members at all times keeping a positive work attitude

Coordinated office procedures, including scheduling, filing, and inventory management, to ensure efficient office operations
Assisted in training of office staff and provided feedback on their performance
Provided customer service support by addressing customer inquiries and concerns promptly
Managed office expenses and identified cost-saving opportunities
Assisted in implementing compliance measures to ensure adherence to regulatory requirements, laws, and company policies
Collaborated and empowered team members to reach company goals
Ensured effective communication between Accra and Sunyani office to ensure smooth day to day operations