Supervisor

I responded to customer question regarding products, prices, and availability

I also complied with company policies, objectives, and communication goals.

Maintained up-to-date knowledge about products and promotions.

Addressed customer complaints and questions to increase satisfaction.

Helped customers locate products in-store.

Organized and restocked display racks to keep store customer- ready.

Received, documented and shelved stock.

Delegated assignments to meet coverage needs and maintain store standards.

Coordinated and supervised team member activities to consistently meet customers' needs.

Handled difficult customer situations to take burden off team members and maintain customer loyalty.

Directed team members to keep cases and shelves clean, well-stocked and properly rotated.

Trained, developed and mentored employees to improve individual and team performance.

Answered questions and recommended solutions to address escalated customer complaints.

Increased revenue by developing customer relationships, leading to substantial sales growth.

Created, implemented and managed strategic sales plan to achieve high growth targets.