- Ghana
- Job Search
- Customer Service Jobs
- BusinessGhana Internet Service Ltd
- Customer Service Representatives (Female) - TEMA COM 2
Job vacancy Customer Service Representatives (Female) - TEMA COM 2
Announced
20 December, 2023
Job Type
Employee
Job Status
Full Time
Job Title
Customer Service Representatives (Female) - TEMA COM 2
Job Location
The Mint Square, Tema Comm3
Job Presentation
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Working Experience: 1 - 3 Years
Education: Diploma
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Working Experience: 1 - 3 Years
Education: Diploma
Requirements
- Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listening
Salary
GH¢1,000.00 - GH¢2,000.00 (GHS)
Valid Till
31 Dec, 2026 (976 days left)
Share this job offer
JOB BY
BusinessGhana Internet Service Ltd
More Job Vacancies
Customer Support & Social Media Associate (Female)
Employee | Full Time | 28 Apr, 2024JOB BYJobsinghanaOffice Supervisor/Cashier
Employee | Full Time | 28 Apr, 2024JOB BYBusinessGhana Internet Service LtdOBC , Bolgatanga , Male Only
Employee | Full Time | 28 Apr, 2024JOB BYBusinessGhana Internet Service LtdTERMS OF REFERENCE Construction of Eleven (11) 4-seater KVIP latrines for schools in t
Employee | Full Time | 28 Apr, 2024JOB BYJobsinghanaMultimedia Journalist (Business)
Employee | Full Time | 28 Apr, 2024JOB BYBusinessGhana Internet Service Ltd
See all jobs