Job vacancy Customer Service Representatives (Female) - TEMA COM 2


Announced
20 December, 2023
Job Type
Employee
Job Status
Full Time
Job Title

Customer Service Representatives (Female) - TEMA COM 2

Job Location
The Mint Square, Tema Comm3
Job Presentation
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents


Working Experience: 1 - 3 Years

Education: Diploma
Requirements
  • Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listening
Salary
GH¢1,000.00 - GH¢2,000.00 (GHS)
Valid Till
31 Dec, 2026 (976 days left)

JOB BY
BusinessGhana Internet Service Ltd
BusinessGhana, C 532/2 Afram Street, Asylum Down, Accra
  0303966922
  0261602708


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