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- Country Manager - Liberia
Job vacancy Country Manager - Liberia
Announced
19 April, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Country Manager - Liberia
Job Location
1st Otwe Street
Job Presentation
Our client a leading company in the fintech industry is seeking interested and qualified persons to assist with the operations of the company as a COUNTRY MANAGER.
ROLE PROFILE
The successful candidate will be responsible for providing premier client management service to the company’s customers in Western and Central Africa on a regular basis.
He or she will perform the following duties as well:
DUTIES/RESPONSIBILITIES
Identify development potential in existing accounts by studying current business, interviewing key customer personnel and identifying and evaluating additional needs, analysing opportunities and closing Statement of Works (SOW’s).
Develop sales by generating leads, making presentations, explaining product and service enhancements additions, introducing new products and services to existing clients as well as prospective clients.
Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities
Contribute information to sales strategies by evaluating current product/service results, identifying needs to be filled, monitoring competitive products, analysing and relaying customer reactions.
Liaise with Product team and seek partnership from regional/local firms who are providing services/products which are complimentary in nature.
Manage partners effectively to the maximum advantage of the company.
Be aware of new products and try to cross sell the same to clients.
Establish effective relationship with all internal Units including IT, Customer and Solution Design, Projects, Operations, Finance, and the Personalization Unit.
Support the relationships with customers to be a trusted partner.
Effectively escalate on customers behalf within the company and ensure the issue is resolved in a prompt manner.
Provide input and participate in new product development.
Conduct progress meetings with relevant accounts.
Working Experience: 3 - 5 Years
Education: First Degree
ROLE PROFILE
The successful candidate will be responsible for providing premier client management service to the company’s customers in Western and Central Africa on a regular basis.
He or she will perform the following duties as well:
DUTIES/RESPONSIBILITIES
Identify development potential in existing accounts by studying current business, interviewing key customer personnel and identifying and evaluating additional needs, analysing opportunities and closing Statement of Works (SOW’s).
Develop sales by generating leads, making presentations, explaining product and service enhancements additions, introducing new products and services to existing clients as well as prospective clients.
Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities
Contribute information to sales strategies by evaluating current product/service results, identifying needs to be filled, monitoring competitive products, analysing and relaying customer reactions.
Liaise with Product team and seek partnership from regional/local firms who are providing services/products which are complimentary in nature.
Manage partners effectively to the maximum advantage of the company.
Be aware of new products and try to cross sell the same to clients.
Establish effective relationship with all internal Units including IT, Customer and Solution Design, Projects, Operations, Finance, and the Personalization Unit.
Support the relationships with customers to be a trusted partner.
Effectively escalate on customers behalf within the company and ensure the issue is resolved in a prompt manner.
Provide input and participate in new product development.
Conduct progress meetings with relevant accounts.
Working Experience: 3 - 5 Years
Education: First Degree
Requirements
- EDUCATION/EXPERIENCE
- A minimum of a Bachelor’s degree in any relevant field.
- Must have a minimum of 4 years working experience in Account Management in the payments industry or similar aspects of financial services; Middle East experience highly desirable.
- Proven Account/Sales management experience in dealing with high-net-worth clients.REQUIREMENTS
- Should have excellent sales lead generation and pipeline management experience.
- Must have knowledge in cards systems and products.
- Must have prior customer service experience.
- Excellent English, French and/or Arabic language skills are highly desirable.
- Must have strong cultural awareness and knowledge.
- Must be proficient in Microsoft Office Suite.
- Outstanding interpersonal, leadership and team working skills.
- Excellent communication skills, both verbal and written.
- Strong organizational and time-management skills.
- Should have strong analytical and problem-solving skills.
Valid Till
17 May, 2024 (14 days left)
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JOB BY
BusinessGhana Internet Service Ltd
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