Eddy's Pizza

2.0 12 Reviews
Restaurant name
Eddy's Pizza
Address
Bus Stop Restaurant Bldg., Ring Road Central, Accra, Ghana
View Map
Phone
0544133397 Ring Rd
0235133397 Tema
0270133397 Weija
0284133397 East Legon
Working hours
Friday: 10:00 am - 12:00 am  See All

Reviews

2.0

12 Reviews
Write a Review
1.0
Worse pizza ever!
I ordered meat lovers and I was given only sausage. The bread was not thoroughly baked as the top was like raw flour. And oh there was only some few drops of cheese. In summary, the worse pizza ever!
1.0
DISSATISFIED CUSTOMER
So I ordered a 74 cedis pizza today (Tuesday 28th May 2019) at the East Legon branch. I was charged 15 cedis delivery and I got no extra. I called 3 of the branches and they verified today was “terrific Tuesday”. I called the East Legon branch again and I was told it doesn’t apply to them, so no extra pizza for me. Not fair at all. How is that even possible. I thought you offer the same services regardless of the branch.
I AM EXTREMELY DISSATISFIED WITH YOUR SERVICES. Maybe you should stop opening branches if branch locations changes your services.
5.0
The Best
I tried my first pizza from Eddy's at their Ring Road branch, superb. Now at Weija, I don't miss out on their buy one, get one free Tuesday and Wednesday promos. Good service, nice ambience, friendly waiters and waitresses, but what I like is the bread thing they give you for free as you wait for your order. Eddy's no size
5.0
The best pizza in Ghana
Waaw Eddy’s pizza is surely the best pizza in Gh . I love their pizza and guess what it was delivered on time . I have had very terrible pizzas but with Eddy’s pizza you can never go wrong .
1.0
customer care is very bad
I called the Weija branch and the lady was so rude as if she had a problem with the owners,telling me they are not selling then she Jxt hanged up on me...u guys should know who to employ.
1.0
A very dissatisfied customer/poor customer service -Lartebiokoshie
I called Eddy's pizza this morning after browsing the website after my unsuccessful attempt to order online by your online support. I ask a simple question and the feedback I kept getting was 'how may I help you?' and 'what would u like to order' when my enquiry about the branch was ignored. One lady at Ringroad gives me the number to the Dansoman branch to place my order. Dansoman branch tells me 'delivery services is unavailable' to my surprise when the website clearly states otherwise. Now I fall back on Ringroad again and lady who answers tells me 'we're not the branch that delivers to your location, call Dansoman' adding that they only deliver to closer locations like Osu, Labadi. Now let's put the delivery aside. I think u may want to consider the below it will give u a fair idea of reasons behind my rating;

1. Customer service(online & phone)- not customer-centric (
2. Ringroad rep did not offer assistance or options (kept repeating her branch did not deliver to my location) Did not sound upbeat and gave dead air when asked what other options were.
3. No one acknowledged my discomfort (it felt like I was being told that's what it is, now could u kindly hang up)
4. After all this, I was the one saying 'thank you' before ending my call.
I did not get SERVICE and my little weekend party ruined.
Reply by Ed
27 Jun, 2017
Dear Vivi,

On behalf of the management of Eddys Pizza, I want apologize for experience you received from our call center. We appreciate your feedback, as it helps us identify deficiencies in our service delivery and enables us take corrective actions to ensure that we always provide the level of service that customers deserve and expect.

I assure you that we will look into your issue and make sure that the incident is not repeated with other customers who contact our call center. Thank you for your continued patronage.


Sincerely,

Ed
Management
Eddys Pizza
1.0
Absolutely horrible service! Ordered online only to get to the East Legon branch and the order hadn't been placed. After placing the order on site, had to wait for an hour for a pizza with no explanation. Asked to speak to a manager, only to be told there was no manager on site, asked to speak to supervisor on duty, only to hear him say he wouldn't come out and see me to explain. Truly horrible experience, do not go to Eddy's Pizza if you're hungry or have anything to do with your time
1.0
PLS if the workers at the Tema branch dont feel like working any longer, u guys should just shutdown work or something.
Customer service is just too poor.
After waiting for 2hrs without being served I enquired from another waitress why we havent still seen or heard anything from the waiter who met us on arrival, only to be replied with a harsh tone that she wasnt the one who to serve us so we should wait for the former waiter. Pizza came eventually only to wait for 30mins for coke. Telling the waiter to package the food so we could leave since we had waited 3hrs already was also trouble. Had to go get my polythene bag to pack my own food..
Who does that.
Walking out. I overhead a couple who also stormed out of the place complaining of poor service.
PLS SHUT DOWN NOW.
Reply by Susan
8 Aug, 2017
Had a bad night at the tema branch this evening and i will surely make sure they do the right thing.
1.0
This is a complaint against The Weija Branch. You guys ought to close that branch wai. What sort to stuff do you employ? I made an order and asked if it could be delivered. One of your stuff said yes, it could be arranged. Well i was called an hour later to be told my Pizza was ready so i shd come for it. When asked about the dispatch, i was told he isnt around. I asked for a suggestion as to how to get it delivered to me and your able stuff didn't have a clue. seriously Eddies pizza, you have only one dispatch for that branch??? Havent you heard of plan b? Shame on you. I dont want to see your "we are sorry" response to this text. Just do better and give clients value for their money.
2.0
EDDY'S WEIJA NEVER PICKS UP THEIR PHONE. ARE YOU REALLY IN BUSINESS.......
Reply by Ed
3 Mar, 2016
Dear Customer,

We deeply regret the recent problem in getting through to our Weija branch. We had trouble with the network. However, this has been resolved and we are now able to receive calls. We appreciate your effort in bringing the issue to our attention. Thank you for your continued patronage.

Sincerely,
The Management
Eddys Pizza
1.0
Eddys pizza located in Temais horrible!!!!i have never eaten such bad food anywhere ever in my life and i had food poisoning when i had carbonara never will i ever even have water from any Eddys pizza cos its under same management anywhere!its really a waste of time
And you dont deserve any star
Reply by Ed
11 Apr, 2015
Dear Customer,

The management of Eddys Pizza sincerely regret and would like to apologize for your unfortunate incident. We appreciate your feedback and want to assure you that all our operations conform to the food industry's best practices, and we prepare our meals with the freshest ingredients under the highest hygienic and sanitary conditions. We will, however, look into it for find out what happened during your visit in order to prevent any such incident in the future.

Thank you for your patronage.


The Management
Eddys Pizza
5.0
Cool joint, great food, friendly service.

Questions & Answers

2
Questions
Ask a Question
Eddy
22 Mar, 2018
Do you have a branch in Spintex road?
Kwame Epaphras
13 Feb, 2017
Please How is the pizza prices.
If I order some to Liberia camp,How much do I pay

Restaurant Details

Location map
Bus Stop Restaurant Bldg., Ring Road Central, Accra, Ghana Get Directions
Description
Eddys Pizza is open for business in Accra! We make the best pizzas in town.
Description
EddysPizza delivers hot tasty pizzas, salads, desserts, pastries and drinks to your taste with delivery to your door or for self-pickup.

Let our family feed you today!!!
General Information
Eddys Pizza is driven by three core values:

1. Quality - Eddys Pizzas and side menus are made only from fresh vegetables, lean meats, and cheese with low fat content. We will not sell any item that does not meet these criteria.

2. Affordable - EddysPizzas prices are the lowest available and our assortment leaves room for frugality. We believe that no one with a desire for delicious and healthy pizza should be denied because of cost.

3. Convenience - We deliver. Your meal is only a phone call and 30 minutes away.

We cherish our three core values because at EddysPizza we are a family and operate like one.

Let our family feed you today!!!
Working hours
Monday:10:00 am - 12:00 am
Tuesday:10:00 am - 12:00 am
Wednesday:10:00 am - 12:00 am
Thursday:10:00 am - 12:00 am
Friday:10:00 am - 12:00 am
Saturday:10:00 am - 12:00 am
Sunday:Closed

Verified Restaurant

Eddy's Pizza - company profile is confirmed by company owner / representative person / directory administrator.
Last update: June 2019 - View Status


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