Reviews of MTN GHANA, MTN Customer Care Number, Jobs, Mobile Money Ghana

Here you will find reviews about MTN GHANA, MTN Customer Care Number, Jobs, Mobile Money Ghana. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
2.6

5 Reviews
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1.0
TERRIBLE CUSTOMER SERVICE
Had an issue with my mobile money account, an issue I'm still facing at the moment, so I called customer service for help and all I got was rudeness from two different female customer service personnel (Delali & Barbara) the later form the Tema branch. I am extremely disappointed at MTN for this... Maybe I will have to switch to another network for better services.
Reply by Poor service , 30 Jul, 2019
My sister u are right. Mtn is terrible
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1.0
Poor customer service
The only network in Ghana where: When you lodge a complaint involving a third party, it takes forever to resolve. A very bogus and useless network, with customer service personnel dropping calls on you. Only in
Ghana. I lodged a complaint about an unsuccessful mobile money transaction, I followed up almost everyday, they kept telling me my complaint had been lodged and that it's pending. Pending for a whole month and they don't even try to find out whY they never got a feedback. And later when you get to their official twitter site, you have different people responding to your tweet, asking you for the same information you provided earlier. What kind of incompetence is this?
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1.0
This is the most terrible network provider in Ghana with big charging call rate. They get richer while you get poorer. MTN give bad customer services. Their customer service take a lot call time to connect, you will wait for like 20 to 30 minutes to have your call picked, you will try several times before it gets through and when it gets through, service satisfaction is not guaranteed. most of the times your credit could be deducted without any cause, having made any call at all. MTN is by far the worst network in Ghana.
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5.0
i just love the mtn network so keep it up for your quality services.
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5.0
The best network company in Ghana! Keep it up
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